Terms and Conditions

Terms and Conditions for Todly:

1. Acceptance of Terms

By using the Todly's website, you agree to be bound by these terms and conditions.

2. Service Description

      • Todly provides a baby supply delivery service, offering a wide range of baby products and supplies.
      • Customers can place orders through our website.
      • We will deliver the ordered items to the provided delivery address.

3. Ordering and Payment

      • Customers must provide accurate and complete information when placing an order.
      • Prices and availability of products are subject to change without notice.
      • Payment for orders must be made at the time of purchase.

4. Delivery

      • We aim to deliver orders promptly, but delivery times may vary depending on location and other factors.
      • Customers will receive delivery confirmation once their order has been placed.
      • If there are any issues with the delivery, please contact our customer support for assistance.

5. Cancellation and Refunds

• Customers may cancel an order within 15 minutes of order confirmation.
• Refunds will be processed according to our refund policy, which will also be available on our website.

6. Privacy Policy

• Our privacy policy outlines how we collect, use, and protect customer information. By using our service, you agree to our Privacy Policy.

7. Customer Responsibilities

• Customers are responsible for providing accurate delivery information.
• Customers are responsible for the safe storage and use of the delivered products.

8. Intellectual Property

• All content on our website is the property of Todly and is protected by copyright and other intellectual property laws.

9. Limitation of Liability

• Todly is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our service.

10. Changes to Terms

• We reserve the right to update or modify these terms and conditions at any time. Customers will be notified of changes through our website.

11. Governing Law

• These terms and conditions are governed by the laws of Telangana, and any disputes will be resolved in accordance with those laws.

12. Contact Information

• For any questions or concerns regarding these terms and conditions, please contact us at support@todly.in

Last Updated: 29/10/2023

1. Introduction

Welcome to Todly Baby Supply Delivery Service. We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website.

2. Information We Collect

We may collect the following types of information when you use our service:
• Personal Information: This includes your name, contact information, delivery address, and payment information when you place an order.

3. How We Use Your Information

      We use your information for the following purposes:
      • Order Processing: To process and fulfill your orders and provide customer support.
      • Communication: To communicate with you regarding your orders, updates, promotions, and service-related notifications.
      • Improvement: To analyze usage patterns, enhance our services, and personalize your experience.
      • Legal Compliance: To comply with legal obligations and resolve disputes.

4. Disclosure of Your Information

      We may share your information with third parties under the following circumstances:
      • Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment         processors and delivery partners.
      • Legal Obligations: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights, privacy, safety,         or property.
      • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Your Choices

You have certain rights regarding your personal information:
• Marketing Communications: You can opt out of receiving marketing communications from us at any time by following the instructions provided in those communications.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to request its deletion.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any updates will be posted on our website, and the date of the latest revision will be indicated at the top of this page.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at support@todly.in

Last Updated: 29/10/2023

1. Order Cancellation

      Customers have the right to cancel an order under the following conditions:
      • Cancellation Period: Orders can be canceled within 15 minutes of placing the order.
      • Cancellation Request: To cancel an order, customers must contact our customer support team or initiate the cancellation through WhatsApp.

2. Refund Eligibility

      Refunds are subject to the following conditions:
      • Cancellation within the Cancellation Period: If a customer cancels an order within the specified cancellation period, a full refund will be provided.
      • Late Cancellation: If a customer cancels an order after the specified cancellation period, a refund may not be provided, or it may be subject to a         cancellation fee.
      • Defective or Damaged Products: If you receive a defective or damaged product, please contact our customer support team immediately. We will         assess the issue and, if applicable, provide a refund or replacement.
      • Refunds are at Our Discretion: We reserve the right to determine the eligibility for refunds in specific cases, such as returns for products that are not         defective or damaged.

4. Contact Us

If you have any questions or concerns about our refund policy, or if you would like to request a refund, please contact our customer support team at support@todly.in

5. Changes to this Refund Policy

We may update this refund policy to reflect changes in our practices or for legal reasons. Any updates will be posted on our website, and the date of the latest revision will be indicated at the top of this page.